Theatre & Social Media: TCG 2010

The Theatre Communications Group 2010 National Conference wrapped up last night. I heard word it was the largest in the conference’s history, clocking in at just under 1,000 attendees. A sizable chunk of those folks live tweeted several breakout sessions, mostly under the #TCG2010 moniker.  My presentation, [...]

A Rant Against FacebookA Rant Against Facebook

Ok, not Facebook per se, but a rant about theatres using social media inauthentically. I get it, you’re busy, there are a lot of social media platforms, and you’re not exactly sure which one(s) are worth your time. So, you decide to link your Facebook account to your [...]

Revisiting Vocalo's Social Media StrategyRevisiting Vocalo’s Social Media Strategy

The final presentation of our social media strategy for Vocalo.org happened on Thursday. It went really well, barring the fact that we went wayyyy over our allotted time. In the four days between the first draft of this that I posted online and [...]

Vocalo.org: A Social Media Strategy for Public MediaVocalo.org: A Social Media Strategy for Public Media

My social media class is finally wrapping up, and our final presentation is on Wednesday. As you might remember, I’ve been working to develop a social media strategy for public media streaming radio station Vocalo. Along the way, I hoped to be able to [...]

Making Money Making ArtMaking Money Making Art

What drives profitability in the theatre?

First, let me be clear: the reasons to make profit are many fold: with this year’s extras, we can make better art next year, provide more for artists (and administrators), lower access barriers for audiences, ask less of our donors, and [...]

The VIP TreatmentThe VIP Treatment

This guy asks “What would VIP service in Economy Class Look Like?” His premise was interesting:

Segment your audience via optional fees, so that people can pay for the services they want But still treat everyone great, no matter what they’ve paid you

I think we could [...]

A Foursquare StrategyA Foursquare Strategy

Foursquare is taking off like gangbusters, and it’s got me excited about combining social media with actual social interactions. Last week, Rafael Gallegos of New York Theatre Workshop asked me, “We have foursquare checkins, but I’d really like to run a deal for the mayors but don’t know how to [...]

On Customer RelationshipsOn Customer Relationships

Teddy Goff, of Blue State Digital, came to speak to my Social Media Marketing class last week. I’ve got to admit: even after reading his bio, I was a little jealous of Beth Kanter guest speaking at the Stanford GSB

Social Media Strategy PresentationSocial Media Strategy Presentation

I updated the social media strategy presentation for my Artistic Director/Managing Director/senior staff, incorporating more of the research findings, and corrected a few formatting issues. The meeting date’s been set: Jan 25! Of course, the marketing office has already been moving forward: finally launched the

Social Media Strategy Recommendations for 2010Social Media Strategy Recommendations for 2010

Organizational goals, Industry bench marks, Success Metrics, Future growth opportunities for Yale Rep’s social media strategy in 2010. Help me make sure this presentation to my Artistic Director, Managing Director, Director of Marketing, and Associate Dean make them leap from their chairs in excitement. What am I missing? What sounds [...]